Distributed Expertise Location

Conference IIW8 Room/Time: 4/F

Convener: Terrell Russell

Notes-taker: Chris Lunt

Attendees:

Technology Discussed/Considered:

Discussion notes, key understandings, outstanding questions, observations, and, if appropriate to this discussion: action items, next steps:


 * Focusing on the answer will fail the person asking the question
 * Finding affinity between the questioner and the answerer and initiating the relation is what’s important
 * Aardvark is working on this problem
 * To combat the problem of getting a critical mass of experts, use authorship of document to seed the corpus. You need to add the expertise into an existing social structure.  It is a layer.
 * Questions may not be routable by the asker. Nor may they be the best person to rank the result.  But it may be good enough
 * How do you tag people in a way that gives strength scores.
 * How to you creat the incentive w*in organizations to do the work to measure and offer expertise?
 * Decay of expertise needs to be captured.
 * What if experts don’t want to be found.
 * Is there a way to associate costs for availing yourself of particular expertises.
 * What are the currencies in these cases. (“whuffies!”)